About CranePartsUK.com
What does CranePartsUK.com supply?
CranePartsUK.com specialises in Hiab crane parts and spares for loader cranes and related equipment. We supply both genuine OEM parts and quality aftermarket alternatives, depending on availability and customer preference.
Are you a general crane parts supplier?
No. We are Hiab parts specialists, not a general crane spares merchant. Our focus is on supplying the correct part first time, with technical support from experienced parts professionals.
Do you only supply Hiab parts?
At launch, yes. The site is focused on Hiab crane parts. Additional manufacturers may be added in future, but the current range is deliberately specialist rather than broad.
Ordering & Part Identification
How do I make sure I order the correct part?
The most reliable way is to provide:
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Hiab crane model
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Serial number
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Part number (if known)
If you are unsure, contact us before ordering. Our team can help identify the correct part and avoid delays or incorrect purchases.
Can I order using a Hiab part number?
Yes. Many customers order directly using OEM Hiab part numbers. Where available, we will also advise on suitable aftermarket alternatives.
What if I’m not sure which part I need?
Get in touch with our technical team. We deal with trade customers daily and are used to working from descriptions, photos, or fault symptoms.
Genuine vs Aftermarket Parts
Do you supply genuine Hiab parts?
Yes. We supply genuine Hiab OEM parts where required.
Do you also sell aftermarket parts?
Yes. We also offer quality aftermarket alternatives for many common parts. These are often more cost-effective while still meeting performance and reliability expectations.
How do I choose between OEM and aftermarket?
If you are unsure, we’re happy to advise based on:
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Application
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Usage intensity
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Budget
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Availability
Delivery & Stock
Do you hold stock in the UK?
Yes. We hold UK stock for fast dispatch on many core items. Some specialist or less common parts may be supplied to order.
How quickly can you deliver?
Most stocked items are available for next working day UK delivery, subject to order cut-off times and delivery location.
Do you deliver nationwide?
Yes. We deliver across the UK, including Highlands, Islands and Northern Ireland, with appropriate carrier services where required.
Trade Accounts & Pricing
Do you offer trade accounts?
Yes. CranePartsUK.com is built for trade customers. Trade accounts are available subject to approval.
Are prices shown inclusive or exclusive of VAT?
Prices are shown exclusive of VAT, unless stated otherwise.
Can I get a quotation instead of ordering online?
Yes. If you prefer a quotation or need confirmation before ordering, contact us and we’ll provide a written quote.
Returns & Issues
What is your returns policy?
Returns are accepted in line with our returns policy, provided parts are:
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Unused
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In original condition
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Returned within the agreed timeframe
Electrical items and special-order parts may be excluded. Always contact us before returning anything.
What if I receive the wrong part?
If an error has occurred, contact us immediately. We’ll resolve the issue quickly and minimise downtime wherever possible.
Technical Support
Do you offer technical support?
Yes. Technical support is a core part of our service. We aim to help you identify the correct part before you order, saving time and avoiding returns.
Can you help with older or less common Hiab cranes?
In many cases, yes. Availability depends on the model and age, but we will always advise on the best available solution.
Contact & Support
How can I contact CranePartsUK.com?
You can contact us via:
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Phone
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Email
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Contact form on the website
Our team is available during normal UK business hours.
Is CranePartsUK.com part of a larger business?
Yes. CranePartsUK.com is operated by an established UK parts supplier, Nationwide Trailer Parts Limited, with extensive experience in supplying trade customers nationwide.